Read through our FAQS below. email us at info@ohsoniche.com for more information. 

Bespoke Gifting

Let us help you curate the perfect gift, tailored to your needs.

High-Quality CUSTOM GIFTING

We will assist you with your concept, design, sourcing, packing and sending. Let’s get creating!

Luxury Wedding Gifts and Boxes in South Africa

Occasional Gifting

PR Gifting and Branded Events South Africa

Pr and Eventing

Luxury and Niche Corporate Gifting in South Africa

CORPORATE GIFTING

Custom Gifting and Packaging in South Africa

CUSTOM PACKAGING

CASE STUDIES

See some of the projects we have previously worked on

Pick your Packaging

Decide on the packaging you would like your gift to be presented in. This could be a standard shipper, a more customised box, a bag, a jar or anything you would like.

Decide on your gift contents

Choose the type of products you would like to include in your gift. Depending on what you select, we can source these products for you or find something similar for you. 

Add your branding

Decide on how you would like to include your brand. This could be adding a branded label, custom designed card or a gifts that we can customise for you.

Personalise your gift

Opt in for a printed note, custom designed card or a handwritten note with name tags on the gift to make your gift more personal and apprecaited. 

decide when to send your gifts

You can choose to send your gifts all at once (for an event) or distribute them on demand as you may need them (employee or client appreciation gifts).

Frequently Asked Questions

How does shipping work
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We deliver packages to all known locations in South Africa using an established courier service.

Your shipping fee will be calculated at checkout.

The fee increases with the number of boxes you order, reflecting the weight and dimensions of your parcel.

If you wish to arrange for collection or explore alternative plans, please email us at info@ohsoniche.com

When will my order arrive
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At Oh So Niche, we outsource our delivery services to established courier services in South Africa.

Once your order is received, we promptly process it.

Delivery times are as follows: 3-5 business days for all central cities and up to 7 business days for remote locations in South Africa.

If you require expedited processing or delivery on a specific date, please email us at info@ohsoniche.com, and we will do our best to meet your requirements.

How can i track my order
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You will receive a tracking number via email as soon as your order leaves our warehouse.

When I purchase an individual item from the shop, does it come in a pamper box
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Individual products will not be packaged as a gift unless they are selected as part of the 'Create Your Own Gift' section.

Can I include customised items in my box
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Absolutely!

We offer customizable orders as well as branded merchandise.

For more information, please visit 'Bespoke Gifting' or email us at info@ohsoniche.com

Can you assist me with a bulk order
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Absolutely!

For more information, please visit 'Bespoke Gifting' or email us at info@ohsoniche.com

Do you deliver on specific occasions
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While we cannot guarantee delivery on a specific day, we mostly get this right. Please email us at info@ohsoniche.com with your requirements, and we will do our best to accommodate you.

Please note that we do not offer delivery on weekends.

What are my payment options
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We can only process an order once payment is received through checkout on the eCommerce platform.

We have secure payment gateways at checkout, such as Yoco, Payflex, Ozow, and Snapscan.

Should you wish to make an alternative plan - please email us at info@ohsoniche.com
Do you have a shop
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No, we are exclusively an eCommerce platform.

Where is my invoice
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Your invoice will be emailed to you as soon as the order is complete. We do not include invoices in the package, as our packages are often sent as gifts.

Do you do International orders
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For enquiries regarding international orders (outside South Africa), please email us at info@ohsoniche.com.

We will assess how we can accommodate your needs.

Can I return my gift
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Please review our return policy here

Can I order boxes only
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We do not sell our boxes as standalone products but we can assist you with bulk orders

What happens if my gift gets sent back as return to sender?
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If delivery fails after three attempts, the gift will be returned to us at Oh So Niche.

We will then follow the protocol below:

  • We will email you that the gift is unable to be delivered.
  • You will then be presented with two options:

Option 1:

    • You will agree to the fee of R150 flat rate + re-delivery fee and provide us with an alternative address for a re-attempted delivery.
    • We will repackage the gift to ensure all contents are in order, and the package looks new.
    • A flat fee of R150 + delivery costs will be billed to proceed with the reattempt.
    • Once the proof of payment (POP) is sent through, we will reship your gift. Failure to pay within 7 days will result in Oh So Niche considering the gift unclaimed, and you will forfeit it as property to the business. No refunds will be allowed.

Option 2:

    • You can arrange for the collection of the gift as is within 10 days.
    • Failure to collect within 10 days will result in Oh So Niche considering the gift unclaimed, and you will forfeit it as property to the business. No refunds will be allowed.

We recommend verifying the accuracy of the recipient's delivery address and contact details before sending. Additionally, notifying them in advance about the special delivery will help prevent any issues.

If you need any further information, please email us at info@ohsoniche.com

Can I swap out a tag, card, ribbon, or label on a gift?
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Yes, you can. Please make a note in the comment section with your preferences, and we will gladly swap these out for you at no additional charge.

Why do you need contact information for delivery
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We require contact information to notify the recipient about the upcoming delivery and for the shipping company to reach them upon arrival.

Please note that we will not use their contact information for any marketing purposes, nor will we share these details with anyone other than our courier service.

For more information, please refer to our privacy policy or contact us at info@ohsoniche.com