ABOUT US

Oh So Niche is a platform focused on empowering women to own their self-love journey by taking the time to reflect, heal, and build up confidence in themselves to live a life they strive for and become a part of a community of support and kindness.

We do this by offering customisable gifting, which is thoughtful and purposely selected for you, to encourage your self-love journey or to share with someone else who would benefit from our niche product selection.

We ensure incredible service and timely delivery of your purchases and welcome new ideas into our business.

What is Oh So Niche?

OUR STORY

Like many people, the pandemic initiated a hard pause in my life in a number of ways. Propelled from permanence, my colleagues and I were left bereft and bemused in March 2020, and my first panicked thought was, ‘What now?’

Surprisingly, the initial feeling of aimlessness gave me the space to bring focus to my passions and centre my goals, unencumbered with the distractions and presumed obligations of my pre-2020 life.

It compelled quiet – who was I? Who did I want to be? How was I hoping to amplify joy in myself and those around me?

Ultimately, my answer revealed itself in the relationships around me. In trying to comfort a work friend, I searched for a small gift that would convey all my good thoughts and wishes to her, perhaps bringing a small sip of comfort during an incredibly challenging period.

But I couldn’t find anything that matched my vision. Armed with only my internal, and sometimes relentless, monologue of what I wanted, I assembled her gift from scratch… and then a gift for another friend… and a gift for a family member.

It became worryingly apparent that most South African women shoulder an oppressive amount of stress. Trauma and traumatic experiences are absorbed and assimilated, and we carry on. Because we must. Because often we have little choice, and almost no room for self-care, self-love, or healing.

I had my purpose. Oh So Niche was born.

Starting small and growing with my ideas, it is now a platform focused on empowering women to own their self-love journey by taking the time to reflect, heal, and build confidence in themselves – to live the life they strive for, and to become a part of a community of support and kindness.

By offering customisable gifting, thoughtfully selected for you, we encourage every woman’s unique journey to self-love and self-acceptance. We augment those small moments of elation in the everyday and expand them into the wider experience of what it means to be you.

Frequently Asked Questions

How does shipping work
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We deliver packages to all known locations in South Africa using an established courier service.

Your shipping fee will be calculated at checkout.

The fee increases with the number of boxes you order, reflecting the weight and dimensions of your parcel.

If you wish to arrange for collection or explore alternative plans, please email us at info@ohsoniche.com

When will my order arrive
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At Oh So Niche, we outsource our delivery services to established courier services in South Africa.

Once your order is received, we promptly process it.

Delivery times are as follows: 3-5 business days for all central cities and up to 7 business days for remote locations in South Africa.

If you require expedited processing or delivery on a specific date, please email us at info@ohsoniche.com, and we will do our best to meet your requirements.

How can i track my order
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You will receive a tracking number via email as soon as your order leaves our warehouse.

When I purchase an individual item from the shop, does it come in a pamper box
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Individual products will not be packaged as a gift unless they are selected as part of the 'Create Your Own Gift' section.

Can I include customised items in my box
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Absolutely!

We offer customizable orders as well as branded merchandise.

For more information, please visit 'Bespoke Gifting' or email us at info@ohsoniche.com

Can you assist me with a bulk order
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Absolutely!

For more information, please visit 'Bespoke Gifting' or email us at info@ohsoniche.com

Do you deliver on specific occasions
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While we cannot guarantee delivery on a specific day, we mostly get this right. Please email us at info@ohsoniche.com with your requirements, and we will do our best to accommodate you.

Please note that we do not offer delivery on weekends.

What are my payment options
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We can only process an order once payment is received through checkout on the eCommerce platform.

We have secure payment gateways at checkout, such as Yoco, Payflex, Ozow, and Snapscan.

Should you wish to make an alternative plan - please email us at info@ohsoniche.com
Do you have a shop
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No, we are exclusively an eCommerce platform.

Where is my invoice
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Your invoice will be emailed to you as soon as the order is complete. We do not include invoices in the package, as our packages are often sent as gifts.

Do you do International orders
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For enquiries regarding international orders (outside South Africa), please email us at info@ohsoniche.com.

We will assess how we can accommodate your needs.

Can I return my gift
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Please review our return policy here

Can I order boxes only
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We do not sell our boxes as standalone products but we can assist you with bulk orders

What happens if my gift gets sent back as return to sender?
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If delivery fails after three attempts, the gift will be returned to us at Oh So Niche.

We will then follow the protocol below:

  • We will email you that the gift is unable to be delivered.
  • You will then be presented with two options:

Option 1:

    • You will agree to the fee of R150 flat rate + re-delivery fee and provide us with an alternative address for a re-attempted delivery.
    • We will repackage the gift to ensure all contents are in order, and the package looks new.
    • A flat fee of R150 + delivery costs will be billed to proceed with the reattempt.
    • Once the proof of payment (POP) is sent through, we will reship your gift. Failure to pay within 7 days will result in Oh So Niche considering the gift unclaimed, and you will forfeit it as property to the business. No refunds will be allowed.

Option 2:

    • You can arrange for the collection of the gift as is within 10 days.
    • Failure to collect within 10 days will result in Oh So Niche considering the gift unclaimed, and you will forfeit it as property to the business. No refunds will be allowed.

We recommend verifying the accuracy of the recipient's delivery address and contact details before sending. Additionally, notifying them in advance about the special delivery will help prevent any issues.

If you need any further information, please email us at info@ohsoniche.com

Can I swap out a tag, card, ribbon, or label on a gift?
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Yes, you can. Please make a note in the comment section with your preferences, and we will gladly swap these out for you at no additional charge.

Why do you need contact information for delivery
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We require contact information to notify the recipient about the upcoming delivery and for the shipping company to reach them upon arrival.

Please note that we will not use their contact information for any marketing purposes, nor will we share these details with anyone other than our courier service.

For more information, please refer to our privacy policy or contact us at info@ohsoniche.com

WE WOULD LOVE TO HEAR FROM YOU!

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